FAQ & troubleshooting

My bot says it doesn't know something that's in my documents.

My bot stopped answering.

My website widget doesn't appear or says "not allowed".

WhatsApp stopped replying.

The receptionist sounds wrong in Nepali.

I forgot my password.

Open Log in and click Forgot password?. Enter your email and follow the link we send to choose a new password. If the link has expired, request a new one the same way.

I didn't get the activation email.

Who can see my bots?

Is my data used to train other people's bots?